TechnoDay processes orders, confirms availability, calculates delivery and confirms payment details.
What happens after an order
- We receive the request and selected products/options.
- We check availability, configuration, price and warranty information.
- We contact the customer if clarification is needed.
- After confirmation, we prepare the parcel and dispatch it by courier.
Econt delivery
- Delivery is to an Econt office or address when the service is available for the parcel.
- The delivery price is shown at checkout after the customer selects a city and office/address and the system calculates it.
- If a valid promotion or free-delivery threshold applies, checkout shows it directly.
- The delivery timeframe depends on availability, product preparation, working hours and the courier schedule.
Inspection on receipt
Where available for the parcel, the customer may inspect it on receipt under the courier’s terms. Visible transport damage should be recorded with the courier and reported to TechnoDay before the product is used.
Payment
The main payment method is cash on delivery unless otherwise agreed in advance. Prices are in EUR; any BGN equivalent uses the fixed rate EUR 1 = BGN 1.95583. The final amount includes the product, selected options and delivery when charged.
Invoices and uncollected parcels
Provide correct company details before an invoice is issued. If a parcel is not collected or is refused without a valid reason, TechnoDay may require additional confirmation before sending again and a new courier charge may apply.